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Pensieve Labs
The operating system for hospitals
DIS-AE-028
v1.0.0 | 01 August 2026
DIS-GL-028 is the clinical safety boundary. It is the same boundary in every market, because it is a
property of the product and not of the regulator. This document is the UAE fork and adds only the local
regulatory frame and the local evidence position. It does not restate the feature boundary: read
DIS-GL-028 Section 7 for that, and treat it as governing.
Applies to DM-1, DM-2, DM-3 and DM-4 identically. The regulatory character of software does not
change with where it is hosted.
To state Pensieve Labs's medical-device position in the United Arab Emirates: what the local framework
is, why Pensieve does not engage it, what evidence Pensieve Labs can put in front of a
reviewer, and, precisely, what Pensieve Labs has not obtained.
Pensieveis an administrative and record-management platform. It is not marketed, labelled or supplied as a medical device in the United Arab Emirates. It performs no diagnostic, monitoring, scoring, alarm or treatment-recommendation function, in the United Arab Emirates or anywhere else.
Edsol Edtech Pvt. Ltd.holds no United Arab Emirates medical-device registration and requires none on the analysis below. It holds no ISO 13485 certification and no IEC 62304 conformity declaration, and seeks neither, because those are the quality-system standards for medical device manufacture.
Software as a medical device is regulated in the United Arab Emirates. The registration pathway runs through the Ministry of Health and Prevention, involving classification of the device by risk, submission of a technical documentation set, and approval before placing on the market.
[UNVERIFIED] The exact governing instrument was not resolved in the research behind this document.
Federal legislation on medical products, the pharmacy profession and pharmaceutical establishments is the
likely base, with subsequent transitional arrangements referenced but not pinned. Pensieve Labs will
not cite a specific article or decision number to a customer until it has been confirmed from source.
Two observations that matter more than the missing citation:
Pensieve Labs puts forwardPensieve Labs does not commission a separate United Arab Emirates regulatory analysis, and says why
rather than leaving the omission to be noticed.
| Artefact | What it is | Why it is the right evidence here |
|---|---|---|
The qualification memorandum at DIS-GL-028 Section 3 |
A reasoned analysis against the European medical device framework and its qualification guidance, concluding that a hospital information system performing storage, archiving, communication and simple search is not qualified as a medical device, and identifying precisely where the line would be crossed | The local framework is aligned with the same international model. A properly argued qualification analysis is persuasive to a reviewer working within an aligned framework, and it is a better artefact than a thin local opinion |
| This cover note | States the local frame, states what has not been obtained, and states the trigger for revisiting | A reviewer is entitled to know that the analysis is imported and to see the reasoning for importing it |
The feature boundary at DIS-GL-028 Section 7 |
The exhaustive list of what Pensieve does not do: no diagnosis, no interpretation, no scoring, no dosing calculation, no triage, no alarm, no image analysis |
This is the operative fact. Every regulatory framework in Pensieve Labs's markets turns on function, and the function is the same everywhere |
DIS-GL-027 |
The artificial intelligence and automated processing disclosure | Where a customer asks about intelligent features, this is the document that answers what they do and, more importantly, what they are not permitted to do |
What Pensieve Labs has not obtained, stated as a gap:
Edsol Edtech Pvt. Ltd.has not obtained a formal classification opinion from a United Arab Emirates health authority, and does not represent that any authority has confirmed its position. A Customer that requires a local classification opinion should raise it at qualification.Pensieve Labswill support the application with the technical file and the qualification memorandum, and will bear its own costs of doing so. It will not assert a position it has not obtained.
The line is the same as in every other market, and DIS-GL-028 Section 1 states the principle: the moment
software produces an output that a clinician is expected to act on as a clinical judgement, it stops being a
record system. In this market, three specific things would trigger a fresh analysis and, on a positive
result, a registration application before release:
DIS-GL-028 Section 8 is the language control that prevents it, and it binds every UAE-facing document,
proposal and demonstration.Nothing in this list is on the roadmap for release in this market without the analysis being redone first. If it changes, this document changes with it and the change history records it.
| Question | Where it is answered |
|---|---|
| Where health data physically resides, and whether the localisation law is satisfied | DIS-AE-008: it is a data law question, not a device question |
| Whether the Platform is assessed by the health information exchange | DIS-AE-029 Section 2.2: a vendor product assessment for interoperability is not a medical-device registration and neither implies the other |
| Whether the Customer's facility licence conditions are met | The Customer's own obligation. DPA-AE-001 Section 5 |
| Whether the Platform meets a security standard | STM-AE-001 |
These are separated because a UAE reviewer will sometimes present them as one bundle, and answering them as one bundle produces a wrong answer to at least three of them.
Unchanged from DIS-GL-028 Section 9 and restated only in summary: clinical decisions are made by the Customer's
licensed clinicians on their own professional judgement; the Customer is responsible for clinical governance,
for the configuration of clinical content, for training, and for the safety case for its own use of the
Platform. Pensieve Labs supplies a record system and supports it. It does not practise medicine, and no
document, proposal or demonstration in this market may suggest otherwise.
Clause 14 of MSA-IN-001, as applied by MSA-AE-001 Section 9, is the contractual expression of this boundary.
7.1 The governing instrument is unconfirmed. Section 2. This is the most significant limitation in this document and it is stated first rather than last.
7.2 No local classification opinion is held. Section 3.
7.3 The analysis relied on is imported. It is a European qualification analysis applied to an aligned framework. It is well reasoned and it is not a local determination, and a Customer is entitled to weigh it as such.
7.4 The position is only as good as the product staying inside the boundary. Section 4 is a live control, not a historical statement.
| Question | Document |
|---|---|
| The full clinical safety boundary, the feature list, the language control and the global positions | DIS-GL-028 |
| Intelligent features and what they are not permitted to do | DIS-GL-027 |
| Health information exchange and the vendor product assessment that is not a device registration | DIS-AE-029 |
| Data residency | DIS-AE-008 |
| The contractual clinical safety clause | MSA-IN-001 clause 14, applied by MSA-AE-001 Section 9 |
| Version | Date | Author | Summary |
|---|---|---|---|
| 1.0.0 | 01 August 2026 |
Legal | First issue. UAE cover note over the global boundary. Local registration frame described with the governing instrument marked unconfirmed. Absence of a local classification opinion stated as a gap. Interoperability vendor assessment expressly distinguished from device registration. |