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Documentation

How the register works

Every document on this site is one row of a single register: 713 artefacts, 29,09,399 words, each classified on five independent axes, each with an owner, a version, a review date and a place in the lifecycle. This page documents that system, so that a reviewer can read a badge on any page of this site and know exactly what it asserts.

Register compiled 30 August 2026. Every figure below is counted from the register at the moment this page was rendered. None of them is typed by hand.

01

What the register is

A trust centre usually publishes a curated selection: a whitepaper, a policy or two, and a form to request the rest. This one publishes the register: the complete, classified index of every formal artefact that exists between Pensieve and a hospital customer, from first contact to final offboarding, including the ones you cannot open and the ones that do not exist yet.

That has a specific commercial purpose. The single objective of this system is to compress the elapsed time from first contact to money in the bank and to production go-live to under fourteen days. Engineering can deploy a 200-bed hospital in about a week; the bottleneck is paperwork. An artefact that already exists, already classified and already retrievable, cannot be the thing that costs a day.

So the register is designed to be read by a machine and by a reviewer at the same time. Five axes, no collapsing. A document is simultaneously a kind, a tier, a direction, a lifecycle position and a state, and the interface never merges two of them into one badge to save space.

15
Kinds
5
Tiers
14
Lifecycle stages
7
Parallel lanes

02

The five axes

SPEC-001 Section B.1 fixes five independent axes. They are independent in the strict sense: no value on one axis implies a value on another. A contract can be public or client-only; a disclosure can be bilateral or internal; a form can sit in stage 2 or stage 13.

AxisQuestion it answersValues
1: KindWhat shape of thing it is.15
2: TierWho may see it, and what clearing the gate costs in elapsed time.5
3: DirectionWho produces it and who consumes it.5
4: LifecycleWhich stage of the deal first needs it, and whether it recurs.14
5: StateWhere this particular instance is in its own life.11

Axis 1: Kind

Kind decides how a document is rendered, whether it is printable, which letterhead it takes and whether it can be signed at all.

CodeKindDefinitionSigned byCount
K_CONTRACTContractBinding bilateral instrument: MSA, DPA, SLA, NDA, order form, addendum.Both parties61
K_POLICYPolicyA governing rule Pensieve holds itself to, published as evidence that it exists.None113
K_DISCLOSUREDisclosureA factual statement about how Pensieve is built and run: architecture, residency, encryption, sub-processors.None113
K_STATEMENTStatementA positive assertion Pensieve signs in its own name.Pensieve only47
K_REPORTReportThe point-in-time output of an activity: a test, an assessment, a baseline. Its currency is its own date, not its upload date.Countersigned29
K_FORMFormA structured artefact somebody fills in, usually the hospital.Sometimes67
K_CHECKLISTChecklistAn ordered verification list with a pass or fail on every line.Sign-off line54
K_RUNBOOKRunbookA step-by-step operational procedure with an owner and a duration per step.None52
K_QUESTIONNAIREQuestionnaireA question-and-answer instrument: CAIQ, SIG Lite, a hospital's own security set.None7
K_TEMPLATETemplateA skeleton that generates a document instance bound to a client and a deal.n/a15
K_NOTICENoticeA time-bound communication: breach, change, termination.Pensieve39
K_FINANCEFinanceA finance instrument: proforma, tax invoice, credit note, receipt, schedule, mandate.Statutory format27
K_REGISTERRegisterA living list maintained over time: sub-processors, assets, risks, incidents. Published as an as-at snapshot.None59
K_WHITEPAPERWhitepaperLong-form explanatory technical content.None10
K_CERTIFICATECertificateA ceremonial artefact marking a milestone: go-live, hypercare exit, deletion.Both parties20

Axis 3: Direction

Direction is the axis that predicts schedule risk. Everything Pensieve produces, Pensieve controls. Everything the hospital produces is a dependency Pensieve cannot control, so those artefacts are minimised, bundled into a single Hospital Input Pack issued at stage 2 rather than dribbled out over weeks, pre-filled wherever a value can be inferred, and tracked with per-item ageing.

CodeDirectionMeaningCount
D_P2HPensieve → HospitalPensieve produces it; the hospital reads or signs it.372
D_H2PHospital → PensieveThe hospital produces or fills it; Pensieve consumes it.52
D_MUTUALBilateralBoth parties execute it: contracts, certificates, sign-offs.134
D_INTERNALInternalPensieve-only. It never leaves.129
D_P2XPensieve → Third partyPensieve to a third party: a regulator, auditor, insurer, bank or registrar.26

Axis 4: Lifecycle stage

Fourteen stages, sequential in dependency and deliberately not sequential in wall-clock time. Fourteen days is only reachable by running the stages in parallel swim-lanes, so several stages are in progress at once. Every stage has a named exit gate, because a stage with no gate has no measurable cycle time and therefore cannot be compressed.

#StageClockTarget dayExit gateArtefacts
0Always-ReadyS0_READYNoneNoneStanding library complete and in-date90
1First Contact & QualificationS1_CONTACTT2C, T2GDay 0 to 1Fit score computed; track assigned45
2Discovery & Mutual AccessS2_DISCOVERYT2C, T2GDay 1 to 3NDA executed; access granted; Intake Pack issued55
3Evaluation & AssuranceS3_ASSURANCET2CDay 2 to 6Security review closed; no open blockers197
4Commercial ProposalS4_PROPOSALT2CDay 3 to 7Proposal accepted in principle12
5Contracting & ExecutionS5_CONTRACTT2CDay 5 to 9MSA + DPA + SLA + Order Form executed and stamped71
6Invoice & CollectionS6_CASHT2CDay 6 to 12Funds credited17
7Mobilisation & ConfigurationS7_MOBILISET2GDay 2 to 9Input Pack complete; environment provisioned37
8Deployment & IntegrationS8_DEPLOYT2GDay 7 to 12UAT signed off; cutover approved32
9Go-LiveS9_GOLIVET2GDay 12 to 14Production cutover certificate signed18
10HypercareS10_HYPERCARENoneDay 14 to 30Hypercare exit certificate signed7
11Steady State & Value RealisationS11_STEADYNoneNoneQuarterly value statement accepted100
12Renewal / ExpansionS12_RENEWNoneNoneRenewal order form executed8
13Offboarding & ExitS13_EXITNoneNoneData returned, deleted, certified24

The seven lanes

Stages are the dependency graph; execution runs in seven concurrent lanes. Every artefact is tagged with exactly one lane, which is what makes it possible to say who is blocked and on what without reading anything.

LaneOwnsArtefacts
CommercialLN_COMMQualification, proposal, pricing, negotiation, order form57
LegalLN_LEGALNDA, MSA, DPA, SLA, addenda, stamping, execution, escrow130
AssuranceLN_TRUSTSecurity, privacy, architecture disclosure, questionnaires, evidence270
Data & ConfigLN_DATAHospital input pack, masters, migration, tariffs, users62
InfrastructureLN_INFRAProvisioning, deployment, integrations, credentials, cutover59
EnablementLN_ENABLETraining, SOPs, super-users, floor support, hypercare62
FinanceLN_FINInvoicing, tax, collection, mandates, value measurement73

03

Axis 2: the tier ladder

Tier is the axis a visitor feels. Pensieve is unknown and has to buy credibility, and since August 2026 it does that with speed rather than with volume: the public tier is a closed list of seventeen documents, and everything else opens on a click-through NDA with a four business hour target. A gate is still a cost, so the ladder is built to make that cost hours instead of days, to print the latency on the lock, and to ask no sales question at any point.

TierWho sees itGateLatencyArtefacts
PublicT_PUBLICAnyone. No account, no form, indexable by search engines.NoneNone22
EmailT_EMAILAnyone who supplies a work email address.Provide a work emailImmediate7
NDAT_NDAAnyone who accepts the mutual NDA and whose access request an administrator approves.Accept the mutual NDAFour business hours (target)396
ClientT_CLIENTAuthenticated users of one specific hospital's workspace.Sign in to your workspaceFour business hours (target)161
InternalT_INTERNALPensieve administrators, on a passkey.Administrator access onlyNot applicable127

Two rules that follow from the ladder

Locked is not hidden. A document you cannot open is still listed, with its title, its doc ID, its kind, its date and the exact reason it is closed. A reviewer who can see that the full VAPT report exists, and that an approved access request opens it, behaves differently from one who cannot see it at all. Only the internal tier is withheld from listings, and the count of 127 is published anyway, because concealing the count would be the same mistake in a smaller costume.

A padlock that does not explain itself costs a day. Every lock on this site names the gate, states the latency and links to the action that clears it. The one self-service gate, a work email, is instant and opens 7 documents. The mutual NDA is accepted in one click and recorded at once, and its 396 documents open once an administrator approves the request, with a target of four business hours.

04

Axis 5: states, and the freeze rule

The first four axes describe the artefact. The fifth describes one instance of it, bound to one hospital and one deal. A template has no state; the instance rendered from it does.

StateTokens resolveMay move to
DraftDRAFTLiveIssued, Archived
IssuedISSUEDFrozenAwaiting signature, Acknowledged, Returned for revision, Expired, Archived
Awaiting signaturePENDING_SIGNATUREFrozenExecuted, Returned for revision, Expired
AcknowledgedACKNOWLEDGEDFrozenActive, Superseded, Archived
Returned for revisionRETURNEDFrozenDraft, Archived
ExecutedEXECUTEDFrozenActive, Terminated, Superseded
ActiveACTIVEFrozenSuperseded, Expired, Terminated
SupersededSUPERSEDEDFrozenArchived
ExpiredEXPIREDFrozenArchived
TerminatedTERMINATEDFrozenArchived
ArchivedARCHIVEDFrozenTerminal.

The freeze rule

Token resolution is live only in the DRAFT state. The instant a document is issued, sent, signed, executed or submitted, the system persists the rendered HTML, the resolved token snapshot as JSON, the template version and a content hash, and serves those persisted columns from then on.

The consequence is the one a hospital’s counsel cares about: changing Pensieve’s registered address in the admin console updates every draft and every future render, and alters nothing that is already issued or executed. The rule is enforced by a database trigger on the instance table, not by application code, so it holds even against a direct write.

Sub-states

Two kinds carry their own state machine in addition to the one above, because their real lifecycle is not a document lifecycle.

Applies toStates
Forms and checklistsASSIGNED → IN_PROGRESS → SUBMITTED → UNDER_REVIEW → ACCEPTED | RETURNED
Finance instrumentsPROFORMA → RAISED → SENT → PART_PAID → PAID → RECONCILED | OVERDUE | WRITTEN_OFF | CREDITED

05

The document ID scheme

Every artefact has one identifier. It is stable, it is never reused, and it is not recycled when a document is withdrawn: a superseded ID stays pointing at the superseded document so that a contract citing it in 2031 still resolves.

<FAMILY>-<JURISDICTION>-<SEQ>[-<VARIANT>]

FAMILY        3 to 4 characters, from the fixed set below
JURISDICTION  GL | IN | AU | EU | DK | NO | AE
SEQ           three digits, allocated in order, never reused
VARIANT       DM1 | DM2 | DM3 | DM4: a deployment-model-specific variant

MSA-IN-001    Master Services Agreement, India master, first in sequence
DPA-GL-001    Data Processing Agreement, global, first in sequence
WPR-GL-003    Whitepaper, global, third in sequence

Family prefixes

PrefixMeaningIn register
POLPolicy119
DISDisclosure103
FRMForm68
REGRegister59
CHKChecklist53
RBKRunbook51
ADDAddendum47
STMStatement or attestation41
NTCNotice38
FINFinance instrument34
REPReport30
CRTCertificate18
WPRWhitepaper15
PLYPlaybook13
QREQuestionnaire7
DPAData processing agreement4
MSAMaster agreement4
NDANon-disclosure agreement3
ORDOrder form / statement of work3
INDEXNon-conforming. Predates the scheme; internal only.2
SLAService level agreement1

2 records do not conform to the scheme. They are internal index records that predate it, so they are not named here. They are counted rather than tidied out of the total, because a register that quietly excludes its own exceptions is not a register.

Families: the shelf an artefact sits on

Separately from the ID prefix, every artefact belongs to one of sixteen numbered families. The prefix says what shape the document is; the family says what part of the relationship it governs.

#FamilyArtefacts
1Corporate & Entity40
2Legal & Contractual72
3Security, Privacy & Trust Disclosures107
4Assurance & Evidence39
5Client Assessment & Fit21
6Hospital Input Pack30
7Runbooks36
8Checklists31
9Finance Instruments30
10Certificates & Milestones16
11Notices28
12People, Labour & Internal Governance26
13Offboarding & Exit9
14Jurisdiction Variant Sets36
15Trust Center Meta11
16Artificial Intelligence139
17Support & Scaffold42

Jurisdictions

GL is the global master. A national code means the substance genuinely differs in that jurisdiction: a different statute, a different regulator, a different invoicing format, not that the master was reprinted with a new flag on it.

CodeJurisdictionArtefacts
GLGlobal522
INIndia121
AUAustralia18
EUEU / EEA14
DKDenmark9
NONorway12
AEUnited Arab Emirates17

06

Review and staleness

A trust centre full of documents dated two years ago destroys more trust than no trust centre at all. So every artefact carries a review date, the date is public, and the badge on the document tells the truth about its age whether or not that is flattering.

Review cadence

Class of documentCadence
Contracts and addenda12 months, and immediately on a relevant change in law
Security and privacy disclosures6 months
Policies12 months
Registers: sub-processors, risks, incidents, assetsContinuous, with a formal review every 3 months
Statements and attestations12 months, or earlier on any change in the fact stated
Reports: assessments, testsNot reviewed. They are point-in-time and show their own age
Forms, checklists, runbooks12 months, and after any execution that revealed a defect
Whitepapers and notices12 months

A review is a decision, recorded: no change required, revised, withdrawn with a successor named, or superseded. “Reviewed” without one of those four outcomes is not a review. A document is also reviewed immediately, regardless of cadence, on a change in law, a security incident engaging it, a sub-processor change, a deployment-model change, or a customer or auditor identifying an error in it.

What the badge shows, and when

StateWindowWhat the public seesToday
In dateMore than 30 days before the review dateLast updated, and nothing else.677
Review due soonWithin 30 days of the review dateLast updated, plus Review due.36
Review overdueUp to 90 days past the review dateLast updated, plus Review overdue.0
Review badly overdueMore than 90 days past the review dateLast updated, plus Review badly overdue, and the true age, not a refreshed date.0

The two rules with no exceptions

The badge is never suppressed, and a date is never refreshed without a review. Touching a file to reset its date is falsification, not maintenance.

There is no waiver. A document that cannot be reviewed on time is either withdrawn or published overdue with its true age. The overdue list is published monthly in the update bulletin with the owner and the new date, and a month in which the list is empty says so. As of 30 August 2026 no document on this register is overdue for review.

Point-in-time reports are governed separately: an assessment, penetration test or attestation shows the date of the activity rather than the date it was uploaded, and where the activity is older than its stated validity period the document is marked expired and the replacement’s status is stated, including “not yet commissioned” where that is the fact.

07

What every artefact carries

Beyond the five axes, every row carries the attributes that make the register operational rather than decorative. These are the columns that answer “what is blocking this deal”, “what does this cost in stamp duty” and “which public page breaks if this changes”.

AttributePurposeIn this register
doc_idA stable identifier, never reused, never recycled after withdrawal.713 issued
versionSemantic version of the template. A redline is a version, not an edit.13 distinct versions in the corpus
printableWhether it renders to a letterheaded, paginated PDF with page numbers.709 printable
requires_signatureNone, Pensieve, hospital or both, and by which method.302 require a signature
requires_stampWhether stamp duty applies, and on what basis. Stamping is its own blocking step.11 require stamping
critical_path_to_cashWhether the artefact directly gates the clock from first contact to funds credited.377 on the critical path
depends_on[]The artefact-level dependency graph. This is what answers “what is actually blocking this deal”.6,473 declared dependencies
source_of_truth_for[]Which marketing-site pages this artefact feeds. The marketing site consumes; it keeps no copy.546 artefacts feed a public page
retention_yearsHow long the executed instance is kept before archival or deletion.3, 5, 8, 10 years, by class
review_due_onDrives the staleness badge. A document without one cannot be published.713 carry a review date