1.1 Twice a year. Reporting periods are the two halves of Edsol Edtech Pvt. Ltd.'s financial year, which runs 1 April to 31 March.

1.2 Published within sixty (60) days of the end of each period, at https://trust.pensievelabs.org/transparency, at the Public tier, requiring no account and no e-mail address.

1.3 First edition. The first report is targeted at Roadmap transparency report target, owned by Roadmap transparency report owner.

1.4 A period is never skipped. Where there is nothing to report in a category, the report says "Zero" and not "not applicable". A report that omits a category because the number is uncomfortable is a breach of this Policy and is treated as an internal incident under POL-GL-112.

1.5 Every edition is archived permanently, with its version and content hash, and remains retrievable after it is superseded. Superseding an edition does not remove it.

Each row names the operational register the figure is drawn from, so the number is auditable rather than asserted.

2.1 M-18 is not a joke row. Pensieve holds no certifications, and the report says so in every edition rather than allowing an absence of mention to be read as an acquisition.

Numbers without definitions are decoration. These definitions do not change between editions without being flagged.

3.1 Counted when received, not when resolved. An item received in one period and closed in the next is counted in the period of receipt, and the closure is reflected in the later period's median.

3.2 One demand, one count. A single legal demand covering several individuals is one demand; the number of individuals is reported separately. A demand re-served after being rejected is a new demand.

3.3 Medians, not means. Central tendency is reported as a median, because a single prolonged case distorts a mean and flatters or damns Pensieve unfairly.

3.4 Small numbers. Where a count in a category is between one and four, the report states "fewer than 5" rather than the exact figure, because with a small number of customers an exact count can identify the hospital concerned. The threshold is reviewed as the customer base grows and any change is disclosed.

3.5 Zero is reported as zero. See 1.4.

3.6 No customer is named, and no figure is broken down in a way that would identify one, except with a signed ADD-GL-020.

3.7 Restatements. Where a figure in a published edition is found to be wrong, it is corrected in the next edition and an erratum is added to the archived edition. Pensieve does not silently amend a published number.

3.8 Basis of preparation is stated in every edition: the period, the systems the figures were drawn from, the extraction date, and any known limitation.

4.1 Personal data of any kind, including patient data, and including in an example.

4.2 The name of a customer, without consent under ADD-GL-020.

4.3 Detail of an unremediated vulnerability, or anything else exploitable. Aggregate counts only, in line with POL-GL-059.

4.4 The content of a specific legal demand, or anything Pensieve is lawfully prohibited from disclosing. Where a prohibition applies, the report states that a prohibited category exists and the fact of the prohibition, to the extent the law permits.

4.5 Anything covered by an ongoing regulatory or law-enforcement process where publication would prejudice it.

4.6 No warrant canary. Pensieve does not operate a warrant canary and does not intend to. A canary is a device for signalling by omission; its legal effectiveness is unsettled in Pensieve's home jurisdiction, and a device that may not work is worse than an honest statement that Pensieve reports what it is permitted to report and no more.

5.1 Approved and signed by the Director before publication. Approval is recorded.

5.2 Prepared from the registers, not from recollection. Each figure carries the register it came from and the extraction date, so it can be recomputed.

5.3 Reviewed against this Policy before publication: every metric present, every definition unchanged or flagged, no prohibited content.

5.4 Failure to publish within the sixty-day window is logged in REG-GL-203 and the reason published with the late edition.

5.5 Independent verification. No third party audits these figures today. Where an independent assessment is later obtained, its scope will be stated; until then every figure is self-reported, and the report says so on its face.

7.1 This Policy is reviewed semi-annually, with each edition, under POL-GL-502.

7.2 A metric is added when a new commitment to publish is made in any other policy. A metric is removed only where the underlying activity has ceased, and the removal is explained in the edition in which it disappears.

7.3 The counting rules in 3 are not changed to improve a number.