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Pensieve Labs
The operating system for hospitals
POL-IN-306
v1.0.0 | 31 July 2026
POL-IN-306 | Version 1.0.0 | Last Modified On 31 July 2026
Made under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and the Rules made under it. Published because it is required to be displayed, and because it is one of the first documents an Indian hospital's vendor-onboarding pack asks a supplier for.
Edsol Edtech Pvt. Ltd. prohibits sexual harassment at the workplace. Every woman at the workplace is
entitled to a workplace free of it, and every complaint is inquired into under the procedure in this Policy.
This Policy is not a substitute for the law and does not narrow it. Where anything in this Policy is inconsistent with the Act or the Rules, the Act and the Rules prevail.
2.1 Who is protected. Any aggrieved woman at the workplace, whether or not she is employed by
Edsol Edtech Pvt. Ltd.. This includes employees, contractors and their personnel, interns, trainees,
apprentices, probationers, visitors, and a woman at a customer hospital or a supplier's premises where the
respondent is a person acting for Edsol Edtech Pvt. Ltd..
2.2 Who is bound. Every person acting for Edsol Edtech Pvt. Ltd., employees, directors, contractors,
consultants, interns and agency personnel, under POL-IN-301 clause 7 and POL-IN-303 clause 5.4.
2.3 What counts as the workplace. The Company's premises; any place visited by an employee arising out of or during employment, including transport provided by the employer; a customer hospital's premises; a supplier's or partner's premises; a conference, training, off-site or client event; and remote and virtual working environments: video calls, chat, e-mail and messaging applications are the workplace.
2.4 A complaint by a man or by a person of any gender identity is dealt with under the Code of Conduct
(POL-IN-305) and POL-IN-307, through the same reporting channels, with the same protections against
retaliation and the same procedural fairness. The statutory forum in this Policy is that provided by the
2013 Act, which is available to a woman; the Company's own standard of behaviour is gender-neutral and is
enforced as such.
Any one or more of the following unwelcome acts or behaviour, whether directly or by implication:
The following, in relation to or connected with any sexual act, also amount to sexual harassment:
"Unwelcome" is judged from the perspective of the woman who experienced it, not from the intention of the person who did it. Conduct in a group chat, a video call or a private message to a colleague is within this definition.
4.1 Constitution. The Internal Committee ("IC") is constituted under section 4 of the Act by order of the Founder. It comprises:
| Role | Statutory requirement | Holder |
|---|---|---|
| Presiding Officer | A woman employed at a senior level at the workplace | Posh presiding officer name, Posh presiding officer designation, Posh presiding officer email |
| Member | From amongst employees, preferably committed to the cause of women, or having experience in social work or legal knowledge | Posh member 1 name, Posh member 1 designation, Posh member 1 email |
| Member | As above | Posh member 2 name, Posh member 2 designation, Posh member 2 email |
| External Member | From a non-governmental organisation or association committed to the cause of women, or a person familiar with issues relating to sexual harassment | Posh external member name, Posh external member organisation, Posh external member email |
Not less than one-half of the total members of the IC are women. Term of office: three years from the date of nomination, or such shorter period as the order of constitution states.
4.2 Where a senior-level woman employee is not available, the Presiding Officer is nominated from
another office or administrative unit, and where that is not possible, from another workplace of the same
employer, in accordance with section 4(2) of the Act. Where the Company cannot lawfully constitute an IC
because it employs fewer than ten persons, or because the complaint is against the employer, the
complaint is made to the Local Committee constituted by the District Officer for
Pensieve registered address district, and Edsol Edtech Pvt. Ltd. will assist the complainant to reach
it. The current position is recorded at Section 11.
4.3 The External Member is paid the fees or allowances prescribed by the Rules, by the Company. The External Member is not an employee, is not selected by the respondent's reporting line, and is not retained on terms that could compromise independence.
4.4 Disqualification. A member ceases to hold office where the member contravenes section 16 (prohibition on publication), is convicted of an offence or has an inquiry pending, is found guilty in a disciplinary proceeding, or has abused their position. The vacancy is filled within a reasonable time and in any event before the next inquiry.
4.5 Recusal. A member who is the respondent, a witness, in the respondent's or complainant's reporting line, or otherwise conflicted, recuses from that inquiry and a substitute is nominated for it.
4.6 Capability. Every IC member completes training on the Act and on conducting an inquiry, before
sitting on one, and refresher training annually. Recorded in REG-GL-209.
5.1 To whom. In writing to the Presiding Officer at Posh presiding officer email, or to
Posh committee email, or by handing a written complaint to any IC member. A complaint made
verbally, or to any manager or to the Founder, is reduced to writing with the complainant's assistance and
routed to the IC the same working day.
5.2 Time limit. Within three months of the incident, or of the last incident in a series. The IC
may extend by a further three months where it records reasons in writing that circumstances prevented
filing earlier. Edsol Edtech Pvt. Ltd. will not use the time limit to avoid dealing with a complaint that
should be dealt with; where a complaint is out of time, the IC states in writing why it did not extend.
5.3 Assistance. Where the complainant cannot make a complaint herself by reason of physical or mental incapacity, or death, a complaint may be made by the persons the Rules permit.
5.4 Number of copies. Six copies of the complaint with supporting documents and the names and addresses of witnesses, as the Rules require. The IC will help a complainant who cannot produce these; a procedural shortfall never causes a complaint to be refused.
| Step | What happens | Statutory time |
|---|---|---|
| Receipt | Complaint recorded, acknowledged, and a copy sent to the respondent | Copy to respondent within 7 working days |
| Respondent's reply | With supporting documents and witness details | 10 working days from receiving the complaint |
| Conciliation | Only if the aggrieved woman requests it. The IC may take steps to settle. No monetary settlement may be made the basis of conciliation. If a settlement is reached it is recorded and forwarded; no inquiry then proceeds | Before inquiry |
| Inquiry | Principles of natural justice. Both parties heard. The parties have no right to be represented by a legal practitioner in the proceeding. The IC has the powers of a civil court in respect of summoning and document production | Completed within 90 days |
| Interim relief | On the complainant's written request the IC may recommend: transfer of either party; leave of up to three months for the complainant, in addition to her entitlement; restraining the respondent from reporting on her work; or any other relief the Rules provide | At any time during the inquiry |
| Report | IC's findings and recommendations, in writing, to the employer, with copies to both parties | Within 10 days of completing the inquiry |
| Action | The employer acts on the recommendation | Within 60 days of receiving the report |
| Appeal | Either party may appeal to the appropriate court or tribunal | Within 90 days of the recommendation |
6.1 Absence. Where either party fails, without sufficient cause, to be present for three consecutive hearings, the IC may terminate the proceeding or give an ex parte decision, after fifteen days' written notice.
6.2 Outcomes where the complaint is proved. The IC may recommend action under the Company's service
rules (POL-GL-322), which may include a written apology, warning, reprimand, censure, withholding of a
promotion or increment, termination, counselling or community service, and may recommend that a sum be
deducted from the respondent's salary and paid to the complainant, having regard to the matters the Act
specifies.
6.3 Where the complaint is not proved. The IC records that no action is required. A complaint that fails is not, by that fact, a false complaint, and no adverse consequence follows from having made it. Action for a malicious complaint or knowingly false evidence is available only where the IC so concludes on inquiry, having recorded its reasons, and the mere inability to substantiate a complaint is expressly not enough.
The identity and address of the aggrieved woman, the respondent and the witnesses, any information about
the conciliation or inquiry proceedings, and the recommendations and action taken, must not be published,
communicated or made known to the public, press or media in any manner. Contravention attracts the
penalty in section 17 and is gross misconduct under POL-GL-322.
7.1 Information may be disseminated regarding the justice secured, without disclosing any identifying detail.
7.2 No confidentiality clause in any contract, settlement or separation agreement made by
Edsol Edtech Pvt. Ltd. prevents a person from making a complaint under this Policy, giving evidence to an
IC or a Local Committee, or reporting a matter to a statutory authority. Any such clause is void to that
extent (POL-IN-302 clause 6.3).
Retaliation against a complainant, a witness or an IC member is prohibited and is itself gross misconduct.
This includes a change in work allocation, exclusion from a project, an adverse appraisal, a withheld
increment or social exclusion. A person who believes they have been retaliated against reports it under
POL-IN-308 and the IC is informed.
Edsol Edtech Pvt. Ltd. will: provide a safe working environment; display at a conspicuous place the
penal consequences of sexual harassment and the composition of the IC; organise awareness workshops and
orientation for employees and capacity-building for IC members; provide the IC with the facilities to
conduct an inquiry; assist in securing the attendance of the respondent and witnesses; make the information
the IC requires available to it; assist a complainant who chooses to file a criminal complaint,
including under the Bharatiya Nyaya Sanhita, 2023; treat sexual harassment as misconduct under the service
rules and initiate action accordingly; and monitor the timely submission of the IC's reports.
| Requirement | Practice |
|---|---|
| Annual report by the IC to the employer and to the District Officer | Filed each calendar year, whether or not any complaint was received |
| Board's report disclosure | The number of complaints received, disposed of and pending is disclosed in the Company's annual report as required under the Companies (Accounts) Rules, 2014 |
| Case records | Retained by the Presiding Officer under restricted access, for Hr posh record retention years years, separately from personnel files |
| Customer questionnaires | A hospital asking whether the Company has a POSH policy, an IC and an annual return is answered with this document, the constitution order and the filing acknowledgement. The Company does not disclose case detail, complaint numbers below the aggregate published in the Board's report, or any identity |
| Non-compliance | Failure to constitute an IC or to comply with the Act attracts a fine up to Legal posh penalty first; on repetition, twice that penalty and cancellation of a licence or registration required for carrying on business |
| Employees at the workplace | [TO BE SUPPLIED] |
| IC required under section 4 (ten or more employees)? | Posh ic required |
| IC constituted on | Posh constituted on |
| Order of constitution | Posh constitution order ref |
| Term expires | Posh term expires on |
| Displayed at | Posh display locations |
| Local Committee route where the IC cannot act | District Officer, Pensieve registered address district, Uttar Pradesh |
| Last annual report filed | Posh last annual report filed on |
| Last awareness session | Posh last awareness session on |
Where Posh ic required is "no" because the Company employs fewer than ten persons, this Policy still
applies in full and complaints are routed to the Local Committee. Edsol Edtech Pvt. Ltd. does not treat
the statutory threshold as a reason to have no policy, no procedure and no named contact. A hospital
asking this question is entitled to a substantive answer either way.
| Topic | Document |
|---|---|
| Code of Conduct | POL-IN-305 |
| Anti-discrimination and equal opportunity | POL-IN-307 |
| Whistleblower and grievance | POL-IN-308 |
| Conduct at a customer hospital | POL-IN-317, POL-IN-318 |
| Disciplinary procedure | POL-GL-322 |
| Confidentiality carve-out | POL-IN-302 clause 6.3 |
| Training records | REG-GL-209 |
| Version | Date | Author | Summary |
|---|---|---|---|
| 1.0.0 | 31 July 2026 |
Founder | First publication. Full statutory procedure with the seven-day, ten-working-day, ninety-day, ten-day, sixty-day and ninety-day clocks; IC constitution table with the one-half-women and three-year requirements; remote and virtual environments and customer hospital premises expressly within "workplace"; explicit statement that an unproved complaint is not a false one; confidentiality clauses void to the extent they would suppress a complaint; and the below-threshold position stated rather than used as an excuse. |