Served within 10 Business Days of an assignment or a change of control (MSA-IN-001 clauses 28.5 and 28.7). Where the notice also announces a change of bank details, the anti-fraud…
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The register
491 artefacts, 12,07,999 words, classified on five independent axes and versioned. 108 of them are public and open in one click; 228 sit on the critical path to cash.
Documents you cannot open yet are still listed, with the gate, the action that clears it and how long that takes. Hiding them would only make you send an email, and an email costs a day.
A further 109 artefacts are classified Internal and are not listed here. They describe how Pensieve runs itself rather than how it treats your data. The count is published because concealing it would be the same mistake in a smaller costume.
Served within 10 Business Days of an assignment or a change of control (MSA-IN-001 clauses 28.5 and 28.7). Where the notice also announces a change of bank details, the anti-fraud…
This belongs to a specific hospital's workspace. Sign in with your workspace credential to read it.Sign in to your workspaceWait: target 4 business hours
Supplied by Pensieve Labs for the hospital to file with the Indian Computer Emergency Response Team within 6 hours and with the Data Protection Board without delay and in detail within 72…
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Published every working day from kickoff to go-live, and then on the hypercare cadence in RBK-GL-015. One screen, five blocks, never more. It tells the hospital's owner three things:…
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Served on the Customer within 2 Business Days when a Data Principal contacts Pensieve Labs directly to exercise a right over data Pensieve Labs processes for the Customer. Pensieve Labs…
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
The Australian variant of NTC-GL-002. It is served on an Australian Customer when Pensieve Labs forms the belief that an eligible data breach has occurred in relation to personal…
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Served at the time emergency maintenance begins, where waiting for the planned-maintenance notice period would leave the Platform exposed (SLA-GL-001 clause 10.4). A written account follows…
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Served when a capability is being withdrawn, on the notice period set by its class in POL-GL-064 clause 2.1, between 30 days and 24 months. It carries the Customer's objection and…
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Served by either party within 5 Business Days of becoming aware of a Force Majeure Event (MSA-IN-001 clause 24.3). Late service costs the relief.
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Served on the Customer when a government body, court or law-enforcement agency demands access to the Customer's data held by Pensieve Labs. The default answer to the requesting body is that…
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This document holds the four instruments the Social Media, Online Conduct and Misinformation Policy (POL-GL-073) sends: Template A, a correction request to an author; Template B, a…
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Served by either party to stop the Term renewing, the agreement days before the end of the Term (MSA-IN-001 clause 5.2). It starts the exit sequence, which is the part hospitals most often…
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Served under MSA-IN-001 clause 21.3.1 to start the 30-day remedy period. Its most important field is the one that states exactly what the recipient must do to cure. A cure notice that does…
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This is the notice Edsol Edtech Pvt. Ltd. gives you at the point it collects your personal data, as Section 5 of the Digital Personal Data Protection Act, 2023 read with Rule 3 of the…
Supplied by Pensieve Labs for the hospital to issue to affected Data Principals. The hospital is the Data Fiduciary and the notifying party; Pensieve Labs supplies the text, the facts and…
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Served before any maintenance that will interrupt or degrade the Platform, on the notice period set by the class of work in SLA-GL-001 clause 10.2.
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Served 60 days before a change taking effect on renewal, or 90 days for an infrastructure cost-shock adjustment, per MSA-IN-001 clauses 5.3 and 24.7. The number and the effective date…
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Served 90 days before the end of the Term (MSA-IN-001 clause 5.2). It states what renews, on what terms, at what fee, and what the Customer must do if it does not want that.
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A Security Bulletin is how Edsol Edtech Pvt. Ltd. tells the world, customers, prospective customers, researchers and the hospitals' own auditors, that a security defect existed in Pensieve…
Served on the Customer within 4 hours of Pensieve Labs becoming aware of a Security Incident affecting the Customer's data or tenancy (DPA-GL-001 clause 10.2). This is the notice the…
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Served on detection where the Platform is available but not performing to the targets in SLA-GL-001 clause 11. Degradation is notified because a hospital that does not know why the screen…
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Served on the Customer when Pensieve Labs intends to add, replace or remove a sub-processor that handles the Customer's data. It opens the objection window in DPA-GL-001 clauses 8.4 and 8.5.
Accept the mutual NDA to request access to this tier. Your acceptance is recorded at once and protects both sides; an administrator then grants access, with a target of four business hours.Accept the mutual NDAWait: target 4 business hours
Served in five stages, 15 days apart, under MSA-IN-001 clause 20.2. Every stage restates the carve-out in clause 20.4: clinical access is never suspended. A hospital that cannot reach a…
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Served under MSA-IN-001 clause 21.3 or 21.5 where a cure period has expired unremedied, or where the ground is immediate. Termination for cause is never the first notice served: NTC-GL-014…
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Served under MSA-IN-001 clause 21.1 or 21.2 to end the Agreement without alleging fault. It names the clause, the effective date and the financial consequence.
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Published monthly on a fixed day under POL-GL-502, whether or not anything changed. Eight fixed sections, including a mandatory list of documents overdue for review and a section stating…