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Runbook | Family 7, Runbooks
Three structural facts dictate everything in this runbook. A hospital runs three shifts, so every session runs three times or the night shift learns from a voice note. Consultants will not attend classroom training, ever, and must be handled one at a time in their own rooms. And super-users, not vendors, are what…
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This document is the source of truth for: super-user-model, sop-card-standard, training-front-loading-boundary, shift-coverage-rule
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