#Company Profile

STM-GL-028 | Version 1.1.0 | Last Modified On 29 August 2026

#Purpose

The document that goes out at first contact and into every vendor registration pack. It answers who Edsol Edtech Pvt. Ltd. is, what Pensieve is, and, because the question is coming anyway, how large the company is and what compensates for that.

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#1. The entity

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#2. What Pensieve is

Pensieve is an operating system for hospitals.

It is not a hospital management information system, a hospital information system, an electronic medical record, an electronic health record or a practice management system. Those are applications. Pensieve is the substrate they are built on: one system underneath the whole hospital, on which clinical, administrative, financial, diagnostic, pharmacy, inventory, supply-chain, human resources, quality and analytics capability is built and operated as a single thing rather than assembled from separately purchased modules and held together by interfaces.

The consequence a buyer feels is architectural, not featural. In a module-purchase model, every new capability is a procurement, an integration and a data-reconciliation problem. On Pensieve, it is configuration on data the platform already holds.

What this means for the comparison a hospital will try to make. Pensieve is not benchmarked against hospital information system list prices, because it is not the same category of purchase. The relevant comparison is against the hospital's own current operating inefficiency: the revenue that leaks, the stock that expires, the claims that are rejected, the hours that are spent reconciling one system against another. ADD-GL-019 sets out how that is measured, baselined and shared in the commercial model.

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#3. How it is delivered

Four deployment models, all supported. The full definitions, and the security, residency and availability consequences of each, are in WPR-GL-004.

Target: production go-live within 14 days of first contact, for DM-1 at 50 to 200 beds with no legacy data migration. That is a target with a published method behind it, not a slogan: the standing document library, the pre-drafted contract set, the intake protocol at FRM-GL-100 and the parallel-lane execution model exist to make it achievable. Where a deal cannot meet it, committee approval cycles, on-premise deployment, heavy migration, government procurement, Pensieve Labs says so at first contact and sets a different target rather than missing this one.

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#4. The national digital health boundary: stated up front

Pensieve is not an ABDM-certified system and Edsol Edtech Pvt. Ltd. does not onboard as an NHCX participant in its own name. This is a deliberate architectural boundary, not a gap.

The hospital is the registered health facility. It holds its own facility registry identifier, its clinicians hold their own professional registry identifiers, and it holds its own health claims exchange credentials. Pensieve operates a bring-your-own-credential model: the hospital supplies its own credentials, client identifiers, secrets and certificates, Pensieve stores them encrypted in a per-tenant vault, and calls those systems as the hospital, on the hospital's own authority. The same model applies to payment gateways, messaging providers, insurers and third-party administrators, laboratory analysers and imaging systems.

The full position, including the responsibility matrix, is DIS-GL-024. The credential-handling commitments (custody, encryption, rotation, revocation, scope of use and what happens on offboarding) are ADD-GL-007.

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#5. Size and stage: stated plainly

Edsol Edtech Pvt. Ltd. is a young company. Its balance sheet is small next to the turnover thresholds that appear in hospital empanelment forms. Pretending otherwise would be discovered in the first diligence pass and would cost more credibility than it bought.

What compensates. A hospital's turnover clause is a proxy for a real question: will you still be here in three years, and what happens to us if you are not? That question deserves a mechanism rather than a reassurance, and Pensieve Labs publishes four:

1. DIS-GL-407 Business Failure Continuity Plan: what happens, scenario by scenario, if Edsol Edtech Pvt. Ltd. ceases to be able to supply.
2. WPR-GL-400 Exit and Data Portability Commitment: the hospital's data, in documented formats, on a schedule, without negotiation. Under DM-3 and DM-4 the data never leaves infrastructure the hospital owns in the first place.
3. ADD-GL-011 Source Code Escrow: offered proactively, on defined release events.
4. STM-GL-033 Going-Concern Statement: the financial position stated, with its limitations.

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#6. Certifications: none held, and what is published instead

Edsol Edtech Pvt. Ltd. holds no formal certifications. No ISO/IEC 27001. No SOC 2. No HITRUST. No CE marking. No ARTG listing. Where a form asks, the answer is "none held", never blank, never implied, never "aligned with" in a way that could be read as certification.

What stands in place of a certificate is the evidence a certification audit would have examined, written in full. Most of it is not on the open web. The Trust Center gates by default: a document is released on the click-through mutual non-disclosure agreement (NDA-GL-002) unless a positive finding under POL-GL-501 clause 1.5 puts it on the closed public list. The gate is one click, an administrator grant and a four business hour decision target, and no sales qualification is asked for. The tier column below says which is which, because naming a document a reader cannot open is not a disclosure.

What is not on the list matters as much as what is. Edsol Edtech Pvt. Ltd. holds no independent penetration test attestation, no vulnerability assessment report by an empanelled auditor and no third-party audit of any control described in the documents above, because no such engagement has been completed. WPR-GL-005 Section 5 carries each of them with an owner and a target date, and Section 6 of that document carries the full list of what is not held. A reader who wants the gaps before the assurances should start there.

The Trust Center itself is part of the argument. A supplier that keeps every formal artefact pre-built, versioned, dated and released within four business hours of being asked is making a claim about how it operates that a certificate cannot make on its behalf.

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#7. Commercial model

A three-part tariff, governed by ADD-GL-019:

1. a Deployment and Activation Fee, payable on signature;
2. a recurring Platform Fee;
3. a Value Share, charged on a marginal basis above a threshold equal to the annual Platform Fee, measured and invoiced in arrears against an agreed methodology.

Signature is never blocked on agreeing the value model: the value framework is an annexure with its own baseline-setting period. Pensieve Labs commits to a methodology, not to an outcome.

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#8. Contacts

Token registry additions required: entity.customer_count.

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#Change history

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STM-GL-028 v1.1.0 | Last Modified On 29 August 2026 | Edsol Edtech Pvt. Ltd. | CIN [TO BE SUPPLIED] | https://trust.pensievelabs.org