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Policy | Family 3, Security, Privacy & Trust Disclosures
Availability commitments, their measurement method and their exclusions are in SLA-GL-001. DIS-GL-030 is the Uptime, Performance & Capacity Disclosure. This policy states how capacity is planned and governed, and does not quote an uptime percentage: a percentage without a measurement method is not a commitment.
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From the same family: Security, Privacy & Trust Disclosures.