You may have seen the name Pensieve on a discharge summary, a bill, a text message, or a screen at your hospital. If you searched for it and found this page, this is written for you. It…
DIS-GL-037DisclosureGL1234Public03 August 2026
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The register
491 artefacts, 12,07,999 words, classified on five independent axes and versioned. 108 of them are public and open in one click; 228 sit on the critical path to cash.
Documents you cannot open yet are still listed, with the gate, the action that clears it and how long that takes. Hiding them would only make you send an email, and an email costs a day.
A further 109 artefacts are classified Internal and are not listed here. They describe how Pensieve runs itself rather than how it treats your data. The count is published because concealing it would be the same mistake in a smaller costume.
You may have seen the name Pensieve on a discharge summary, a bill, a text message, or a screen at your hospital. If you searched for it and found this page, this is written for you. It…
The R/A/C/I allocation itself is published in the Integration Boundary Statement, DIS-GL-024 Section 5. It is not restated here, because a responsibility allocation that exists in two…
This is the internal policy binding Edsol Edtech Pvt. Ltd. Personnel. The customer-facing Acceptable Use Policy governing a hospital's use of Pensieve is ADD-GL-004 and is a different…
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To ensure that every access to Edsol Edtech Pvt. Ltd. systems and to hospital data is authorised, least-privilege, attributable to a named individual, time-limited where it touches…
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These are the answers to the four questions a hospital actually asks, stated before the detail.
The boundary, first, because it is the whole policy. Pensieve uses machine learning for non-clinical functions only. It does not diagnose, triage, score clinical risk, calculate
To prevent, detect and respond to malicious software on Edsol Edtech Pvt. Ltd. endpoints, in the build pipeline, in the Platform's runtime, and in files that pass through the Platform.
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You cannot protect what you have not written down. This policy requires every asset that stores, processes or provides access to information to be identified, owned by a named role,…
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Two audiences read this document, and they want different things.
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Hospital-facing authentication and authorisation are the same in all four models. What changes is how Pensieve Labs's own personnel reach the deployment (Section 7).
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RTO and RPO values are not stated here. The Backup, Retention & Recovery Disclosure (DIS-GL-014) is the source of truth for recovery objectives, and the contractual values for a specific…
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This file carries two addressable documents:
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Applies to all Personnel in every deployment model. It governs devices, not infrastructure, so DM-1 to DM-4 do not vary it. It does not govern hospital staff devices. Those are the…
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Recovery objectives are not stated here. DIS-GL-015 (BC/DR Statement) and DIS-GL-014 (Backup, Retention & Recovery Disclosure) are the sources of truth; contractual values for a hospital are
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Backups answer "can we get the data back?" Continuity answers "what does the hospital do while we are getting it back, and what happens if the vendor itself stops functioning?" Both…
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The public-facing companion to ADD-GL-007. The addendum is the contract; this is the explanation.
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Availability commitments, their measurement method and their exclusions are in SLA-GL-001. DIS-GL-030 is the Uptime, Performance & Capacity Disclosure. This policy states how capacity is
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A hospital operating system is in continuous clinical use. A release that breaks medication ordering at 09:00 on a Monday is a patient-safety event, not a service inconvenience. This…
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To ensure that every change to production is authorised, reviewed, reversible and recorded, so that when something breaks it is known what changed, who approved it, and how to undo it.
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Applies to every location where Edsol Edtech Pvt. Ltd. work is performed: premises, home, client site, public place, in every deployment model. In DM-4, hospital staff working at the server…
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The Australian fork of DIS-GL-028. Read this document for an Australian deployment. The global statement covers India, the European Union and the United Arab Emirates and is not repeated…
The answer, in one sentence: Pensieve is a hospital operating system, an administrative and record-management platform, and is not a medical device in India, the European Union and the…
Deployment model definitions are WPR-GL-004. Multi-tenancy isolation is DIS-GL-032. This policy states how Edsol Edtech Pvt. Ltd. governs the cloud environments it operates.
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Two things, kept deliberately separate:
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The Encryption Disclosure (DIS-GL-011) is the source of truth for what is implemented today, including named algorithms, modes and key sizes per component. This policy states the minimum
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Applies to DM-1, DM-2, DM-3 and DM-4. The classification scheme and handling rules are the same in all four models; who executes a given handling rule differs where the hospital owns the…
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The Data Classification & Handling Disclosure (DIS-GL-022) describes the classes to hospitals. This policy binds Edsol Edtech Pvt. Ltd. Personnel and systems.
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This document exists to answer one objection before it is raised: "if we put everything into your platform, are we trapped?" The answer is published here, in advance, in public, with…
Three related documents, three different jobs. DPA-GL-001 is the contract between Edsol Edtech Pvt. Ltd. and a hospital. POL-GL-053 is the public privacy notice for people whose
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DPA-GL-001 is the contract. POL-GL-053 is the notice. This document explains the architecture behind both: for a hospital's privacy officer, its counsel, a group CIO, or a regulator who…
To state, per market and per deployment model, where hospital data is stored, where it is processed, where its logs live, and who can reach it from where, including the markets where Edsol…
The Australian fork of DIS-GL-008. Read this document for an Australian deployment. DIS-GL-008 remains the global statement and the source of truth for every other market; it is not…
The Data Deletion & Return Disclosure (DIS-GL-023) is the source of truth for what a hospital gets on exit and when. The Post-Termination Retention Statement (DIS-GL-406) states what is…
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This document is the single source of truth for the definitions of DM-1 to DM-4. Every other Pensieve Labs artefact references these definitions rather than restating them.
Confidential: released under NDA-GL-001 or NDA-GL-003. This document is watermarked per viewer. It contains Edsol Edtech Pvt. Ltd.'s network design, control placement and administrative…
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The single container for every request that departs from the Pensieve Foundation baseline, and every defect raised against the configured tenant, from the first day of the extraction sprint…
This belongs to a specific hospital's workspace. Sign in with your workspace credential to read it.Sign in to your workspaceWait: target 4 business hours
To state exactly what is encrypted, with what, and the question that actually decides a security review, who holds the keys and what Pensieve Labs can therefore decrypt. Vendors are usually
Foundation is content, not a build variant. The same baseline instantiates into all four deployment models.
This document states commitments, not intentions. Each one is measurable after the fact against the incident record, and the incident record is disclosable to the affected hospital.
The Incident Response & Breach Notification Commitment (DIS-GL-016) is the binding customer-facing statement and DPA-GL-001 makes the notification contractual. This policy is the internal…
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