A hospital runs on systems it does not own. It sends claims to insurers, messages to patients, files to the national health registries, transactions to a payment gateway, and results…
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The register
491 artefacts, 12,07,999 words, classified on five independent axes and versioned. 108 of them are public and open in one click; 228 sit on the critical path to cash.
Documents you cannot open yet are still listed, with the gate, the action that clears it and how long that takes. Hiding them would only make you send an email, and an email costs a day.
A further 109 artefacts are classified Internal and are not listed here. They describe how Pensieve runs itself rather than how it treats your data. The count is published because concealing it would be the same mistake in a smaller costume.
A hospital runs on systems it does not own. It sends claims to insurers, messages to patients, files to the national health registries, transactions to a payment gateway, and results…
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The public-facing companion to ADD-GL-007. The addendum is the contract; this is the explanation.
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The form, the channel and the obligations are identical in all four models. Only the location of the vault the value lands in differs, and that location is stated to you in Section F before…
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SELF-ASSESSED. NOT AUDITED. Edsol Edtech Pvt. Ltd. holds no ISO/IEC 27001 certificate and no SOC 2 report. No third party has validated any answer below.
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This Notice explains how Edsol Edtech Pvt. Ltd., trading as Pensieve Labs, collects, uses, shares, secures and retains the personal data of individuals who apply for a role with it, and the…
Availability commitments, their measurement method and their exclusions are in SLA-GL-001. DIS-GL-030 is the Uptime, Performance & Capacity Disclosure. This policy states how capacity is
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Both parties are directly bound. The Directions were issued under section 70B(6) of the Information Technology Act, 2000 and apply to service providers, intermediaries, data centres, body…
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This report is written and signed by a CERT-In empanelled auditing organisation. Edsol Edtech Pvt. Ltd. cannot author, edit or issue it. This file contains the specification to place
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Template only. The certificate is issued by an information security auditing organisation empanelled by CERT-In, on that organisation's letterhead, under its signature and seal. CERT-In…
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Edsol Edtech Pvt. Ltd. certifies that, on the instruction of the hospital and in accordance with MSA-IN-001 clause 22.7, DPA-GL-001 clause 14 and RBK-GL-026, it has deleted that Customer's…
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A hospital operating system is in continuous clinical use. A release that breaks medication ordering at 09:00 on a Monday is a patient-safety event, not a service inconvenience. This…
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To ensure that every change to production is authorised, reviewed, reversible and recorded, so that when something breaks it is known what changed, who approved it, and how to undo it.
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Amending Order Form between Edsol Edtech Pvt. Ltd. and the hospital
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Edsol Edtech Pvt. Ltd. does not employ, and will not employ, any child. It does not use, and will not use, forced, bonded, indentured, trafficked or involuntary labour of any kind, in any…
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Edsol Edtech Pvt. Ltd. holds no certification and no CIS assessment has been performed. This is a self-mapping, published so it can be tested.
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Applies to every location where Edsol Edtech Pvt. Ltd. work is performed: premises, home, client site, public place, in every deployment model. In DM-4, hospital staff working at the server…
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This Agreement is deployment-model neutral. It governs access to documents, not to systems, and imposes no obligation that depends on where the Platform runs.
The Australian fork of DIS-GL-028. Read this document for an Australian deployment. The global statement covers India, the European Union and the United Arab Emirates and is not repeated…
This is the memorandum a European hospital's medical device or quality function asks. "We have not looked at it" ends the conversation. A CE claim that is not true ends the company.
DIS-GL-028 is the clinical safety boundary. It is the same boundary in every market, because it is a property of the product and not of the regulator. This document is the UAE fork and adds…
The answer, in one sentence: Pensieve is a hospital operating system, an administrative and record-management platform, and is not a medical device in India, the European Union and the…
Records how care and its documentation actually flow through the building today, so that the Platform is configured to the hospital rather than the hospital reorganised around the Platform.
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Deployment model definitions are WPR-GL-004. Multi-tenancy isolation is DIS-GL-032. This policy states how Edsol Edtech Pvt. Ltd. governs the cloud environments it operates.
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The standard of behaviour required of every person acting for Edsol Edtech Pvt. Ltd. It is short on principle and specific on the things that actually go wrong in a company that builds…
The document that goes out at first contact and into every vendor registration pack. It answers who Edsol Edtech Pvt. Ltd. is, what Pensieve is, and, because the question is coming anyway,
Many hospitals cannot place an order without a comparative statement. Trusts, societies, Section 8 companies, PSU-linked hospitals and any hospital with an internal audit function must be…
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To close the Deviation Register and freeze the configuration, so that the configuration which goes live is the configuration the parallel run validated.
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The declaration a hospital's procurement or governance committee requires before awarding a contract: that nobody on the vendor's side is related, employed, or financially interested in…
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Two things, kept deliberately separate:
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A hospital that allows a vendor's personnel onto its premises asks one real question, usually in a form that hides it:
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The Trust Center at https://trust.pensievelabs.org uses no third-party analytics, no advertising technology, no session-replay tool, no marketing pixel and no cross-site tracker. It sets…
Issued under section 34(1) of the Central Goods and Services Tax Act, 2017 read with Rule 53(1A) of the CGST Rules, 2017.
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The Encryption Disclosure (DIS-GL-011) is the source of truth for what is implemented today, including named algorithms, modes and key sizes per component. This policy states the minimum
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THIS IS A SELF-ASSESSMENT. It was completed by Edsol Edtech Pvt. Ltd. about Edsol Edtech Pvt. Ltd. No auditor, certification body or assessor has reviewed, tested or validated any answer in…
This Statement records how Edsol Edtech Pvt. Ltd. (Pensieve Labs) collects, verifies, edits, publishes, corrects and withdraws every customer testimonial, quotation, logo, case study,…
A hospital evaluating an unknown supplier wants to speak to another hospital. This document is how Edsol Edtech Pvt. Ltd. handles that: the rules it binds itself, the register of who has
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To execute the cutover as a procedure, hour by hour, so that nothing on the night depends on anyone's judgement, and to make the rollback decision on stated criteria rather than on how the…
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This runbook is executable by a competent implementation engineer who has never run a cutover at this hospital. Every step states its owner, its duration, how you know it worked, and what…
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Two certificates, issued together because they answer the same underlying question from two directions: "what happens to us if something goes badly wrong at your end?" Insurance answers it…
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Published every working day from kickoff to go-live, and then on the hypercare cadence in RBK-GL-015. One screen, five blocks, never more. It tells the hospital's owner three things:…
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